GoGoVan
General Inquiries
GoGoX App Usage
- How do I place an order on the GoGoX app?
- What should I do if I'm unsure which district my pick-up or drop-off location belongs to?
- Can I hire the same driver for deliveries over a one-month period?
- Does the in-app fare quote include tunnel tolls and additional surcharges?
- How long does it usually take for a driver to accept my order?
- Will the driver assist with moving the goods?
Placing An Order
Order Related Issues
- How long does it take for the driver to arrive after placing an order?
- What should I do if the driver is severely late or a no-show without prior notice?
- Why does the license plate differ from the one displayed in the app?
- How can I change the location, cancel the order, or switch vehicle types after confirmation?